What Information We Collect and Why
When you create an account with bk332, we collect the details you submit during registration — your name, email address, contact number and date of birth. When you make a deposit or withdrawal using bKash, Nagad or Rocket, we record transaction references and wallet identifiers so
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we can verify payments and resolve any disputes. We do not store your full mobile wallet PIN or password at any point. We also collect device and browser data — including your IP address, operating system and session timestamps — to keep your account secure and
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detect unusual access. If you contact our support team, we keep a record of that exchange to follow up accurately. We use all of this data to run your account, process payments through local rails, and meet our obligations under applicable law. We do not sell
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your personal data to third parties for marketing. Sharing only happens with payment processors like bKash, Nagad and Rocket to complete transactions, or where required by law. Your continued use of the platform after any policy update means you accept the revised terms. Whether this policy
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applies to you depends on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.